Returns & refunds

Custom items are made for you

Printed garments are made to your design, so we can't accept returns or exchanges for a change of mind or a wrong size chosen at checkout.

If something is wrong with your order

If your order arrives damaged, misprinted, or different from the design you approved, contact us within 3 days of delivery. Send your order number and clear photos of the garment and the problem. After we check, we will reprint or replace the item at no cost to you, or refund you if we can't.

Please check the parcel on delivery

If the parcel is visibly damaged when the rider hands it to you, tell the rider and message us straight away.

Advance payments

If you paid an advance by bKash, Nagad or Rocket and we can't fulfil your order, we will refund that advance in full.